How to lose friends and infuriate people (or, one common mistake organisations make on social media) – Sarah Lay 19 October 2013 What mistake are organisation’s making to be insufferable online? Related posts: Carl Haggerty – unblocking access to social media in organisations Social networking for councils Social networks & their place in business Original source – Sarah Lay Share:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to email this to a friend (Opens in new window)