Digital disruption. It’s become such a commonplace expression that I’ve even seen it referred to in a ‘cliche bingo’ context. But it is an indisputable fact that so many industries have been disrupted because of the vast opportunities the digital world has presented us all with. And along with the music industry, the legacy media and many, many others, the cultural sector has been similarly disrupted. How do institutions cope with the modern always-on environment? Now the people formerly known as a visitors want to be participants, what will become…

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