Warning: this is not a complete solution to turn your organisation from being a navel-gazing, vanity-publishing behemoth to a user-centred haven of creativity. It’s just a collection of things I have found useful over the years. We’re all in this together I’m very lucky to be able to travel around a lot chatting to all sorts of people in the web industry. The one thing I hear the most is: “how can I get my company to listen to me? I am trying to do all that you are doing bu […]

Original source – Sarah J Richards – Blog

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