A couple of weeks ago, we announced that we’d added new functionality to WhatDoTheyKnow to help people challenge FOI refusals. In fact, this tool had been quietly rolled out at the end of May, giving us a little time to ensure everything was working before we shared it.
It tries to detect which exemptions were applied where information was withheld, and provides advice on next steps. This might involve making a revised request or asking for clarification, and the tool can also provide text fragments to use in a request for an internal review of the decision.
It is early days, but just in the last month users have sent 158 requests for internal review after seeing this advice. Most of these are still waiting for a reply, but around a third (16) of complete internal reviews have led to an improvement in the amount of information released. This is above the monthly average for the last year, but we need to wait for more data to determine if this will represent a sustained increase in the success of appeals.
As time goes on, we will be able to examine whether specific bits of advice or challenges to particular kinds of refusals are more likely to be successful than others. The goal is to give requesters the knowledge required to successfully challenge incorrect use of exemptions, and increase the percentage of internal reviews made through WhatDoTheyKnow that successfully lead to more information being released, either through increasing the quality and substance of appeals, or reducing appeals where exemptions have been applied correctly.
|Total number of times refusal advice acted on
|Total number of times internal review submitted after acting on refusal advice
|Internal review requested and awaiting response
|Internal review completed, no improvement
|Internal review completed, improvement over last status
Image: Waldemar Brandt